Order processing
Most in-stock orders are prepared quickly and generally ship the next business day. Processing may take longer during holidays, promotions, severe weather, or for large and wholesale orders.
Shipping
Shipping estimates begin after an order has been processed. Carrier delays are outside our direct control. Customers are responsible for providing a complete and accurate delivery address.
Returns
Because fragrance and personal-use products can be sensitive to handling, opened or used products generally cannot be returned. Contact us promptly if an item arrives damaged, defective, or different from what you ordered.
Approved returns must be unused, in original packaging, and accompanied by proof of purchase. Original shipping charges are normally nonrefundable unless the return results from our error.
Problems with an order
Email Sales@4scentsstuff.com with your order number and clear photos when reporting damage or an incorrect item.